Last Updated: 2024.11.15

Thank you for choosing RIVER SOFTWARE SERVICE. This Refund Policy outlines the conditions under which refunds may be issued for purchases made on our website. By purchasing from us, you acknowledge and agree to this Refund Policy.

1. General Policy

All software membership products sold by RIVER SOFTWARE SERVICE are free to access but require a membership license for usage. As such, all membership fees are non-refundable.

2. No Refunds for Membership Fees

Due to the nature of our services and the access to digital products, RIVER SOFTWARE SERVICE maintains a strict no-refund policy. We do not provide refunds or partial refunds in cases including, but not limited to:

• Change of mind after purchase.

• Dissatisfaction with features or functionality.

• Lack of need for the service after purchase.

• Cessation of website operations or inability to provide software updates.

3. Exceptions

In certain circumstances, we may consider refund requests if there is a technical issue preventing you from accessing the services and if the issue cannot be resolved by our support team. Such refunds are solely at the discretion of RIVER SOFTWARE SERVICE and may require proof of the technical issue.

4. Discontinuation of Service

In the event that RIVER SOFTWARE SERVICE ceases operations, no refunds or partial refunds will be issued. By purchasing a membership license or using the service, you accept the risks associated with the continuation of service.

5. Contact Us

If you have questions regarding this Refund Policy or believe you qualify for a refund under the exceptions noted, please contact us at alina106666@outlook.com